All orders placed before 2pm (and sometimes later) are usually shipped that afternoon via Australia Post. On weekends and Public Holidays your order will ship on the next business day.
Our Express Post Shipping (included free for all orders over $79 within Australia) will arrive next day for 80% of Australian addresses. To view which post codes are eligible for next day delivery please see further down the page. Parcel Post delivery can take between 3-6 business days to arrive. Our letter post option can take 3-7 business days to arrive.
Parcel Post, Express Post, our free Express Post Shipping for Orders over $79 as well as Internationally shipped orders will receive a tracking number via email which includes a link to track your order once your order has shipped. Tracking numbers are usually sent in the afternoon.
Absolutely, we ship worldwide. You can calculate international shipping costs by clicking edit your cart and using the shipping calculator or during the checkout processs. We offer free International shipping to New Zealand on orders over $150 AUD.
We ship to street addresses, business addresses, post boxes and if you sign up for a free MyPost account with Australia Post we can ship directly to a Post Office for you to collect or a convenient 24/7 Parcel Locker. Visit MyPost for more information.
Standard parcel post starts at $8.40 and express starts at $10.90 and increases based on order weight. We also offer free express shipping on all orders over $79 Australia wide. Shipping to New Zealand starts at $10.80. For an exact shipping cost please select the items you would like to order and use our shipping calculator.
Brisbane: 4000 - 4209
Gold Coast: 4210 - 4299, 2484 - 2490, 9726, 9728 - 9729
Goodna/Booval/Ipswich/Boonah/Lockyer Valley: 4300 - 4349
Toowoomba area: 4350 - 4383, 4385 - 4428, 4486 - 4487, 4494 - 4498, 4602 - 4618
Strathpine/Caboolture/Sunshine Coast: 4500 - 4601
Maryborough City: 4650
Hervey Bay City: 4655
Bundaberg City: 4670
Sydney and suburbs: 1000 - 1404, 1411 - 1920, 2000 - 2249, 2555 - 2574, 2740 - 2786
Gosford Region: 2250 - 2263
Newcastle: 2264 - 2310
Wollongong Area: 2500 - 2530
Melbourne and suburbs: 3000 - 3210, 3335 - 3338, 3340, 3427 - 3429, 3750, 3755, 3757, 3765-3767, 3782, 3785 - 3796, 3800 - 3810, 3910 - 3915, 3930 - 3934, 3975 - 3977, 8000 - 8899
Geelong and suburbs: 3211 - 3220
Ballarat: 3350, 3353 - 3356
Bendigo: 3550, 3552 - 3556
Shepparton/Mooroopna/Kialla: 3629 - 3632
Seymour: 3660 - 3661
Latrobe Valley: 3825, 3840 - 3844
Perth: 6000 - 6005; 6800 - 6899
Canberra: 0200 - 0250, 2600 - 2639, 2900 - 2920
Adelaide: 5000 - 5199, 5800 - 5999
Hobart area: 7000 - 7019, 7050 - 7053, 7055, 7172, 7892
Launceston: 7248 - 7325
Postcode not listed above? You'll still get fastest possible delivery. Usually 3 business days.
We accept PayPal, Visa, Mastercard, American Express, Zip Pay and Afterpay online. For in store purchases we accept Debit Cards, Visa, Mastercard and American Express.
We are not privy to any of your personal information, just your address and name so that we can send your parcel. If paying by card (Visa, Mastercard or American Express) we use a payment gateway called Secure Pay. Secure Pay is certified PCI DSS compliant. This means all your data and payment details are secure. We are not privy too or hold any of your personal information. You can be sure that you are safe whilst shopping with us. You can also use the most trusted worldwide payment method, PayPal to shop with us.
PayPal and Card payments are taken at the time of purchase. Afterpay takes the first of four instalments at the time of purchase and the following three each fortnight until complete.
Afterpay is a convenient new way to shop. Simply select it at checkout and fill in a few basic details. Afterpay breaks up the cost of your order into 4 instalments paid fortnightly, with no interest or fees if payments are made on time. Best of all your order ships straight away with express post so you can enjoy it now. Afterpay is only available within Australia. For more information please visit our information page.
If you would like to return your item due to a change of mind, it must be returned new, in its original packaging and within 30 days of your purchase. Please contact us via the contact page prior to returning your item and quote your order number.
Of course, our refund policy is fairly standard. If an item is damaged, not as described or faulty we will refund the purchase back into the account used when ordering. We do require you to contact us within 30 days of purchase and with your order number to be eligible for a refund.
We can monogram many products such as the Traveler's Notebook, Bellroy Leather Goods and Leuchtturm1917 notebooks. For the full list of available items please visit the Personalised Collection.
We ask that you please allow 1-2 business days for us to complete your monogram. Generally it's done same day but during peak times we may need a little longer. If you need one completed urgently, please contact us so we can help.
We can Hot Stamp up to 7 characters with your choice of dot points or spaces between each letter. We offer a range of different foiling options such as blind (no foil), gold, silver, black, blue and rose gold.
Absolutely, all monograms are done in the store so visit us in person and we will gladly monogram your purchase for you.
We do monograms for a flat fee of $15.
Yes, we can supply high quality Leuchtturm hardcover notebooks and diaries in different formats and colours in bulk quantities. We can deboss names and company logo on the front cover. Contact us today with your requirements and we can supply you with an obligation free quote.